The team went above and beyond from our very first enquiry. Communication was effortless and genuine, they truly cared about making our day as special as possible. On the day itself, everything ran seamlessly. The staff were attentive but never intrusive, quietly making sure every glass was full, every detail was in place, and every moment felt magical.

All the staff - Jaegarr, Rachel, and Bi - were outstanding. They have such a warm and calm presence, and they truly listened and answered all our questions, making the entire wedding planning process a breeze. The day itself flowed perfectly. Jaegarr was so present for us, ensuring we felt happy, supported, and able to simply enjoy our morning and soak in the moment, knowing she and the team were on top of everything behind the scenes. By the time our wedding day arrived, they truly felt like friends celebrating alongside us, and we’re so grateful for that.

Throughout the entire planning journey, the co-ordinators were incredibly supportive and went above and beyond to help us bring our vision to life. On the day, everything was coordinated seamlessly – we were able to relax and soak in every moment, knowing we were in the best hands. A special thank you to Bi and Jaegarr for their kindness, organisation, and genuine care both in the lead-up and on the wedding day itself. We couldn’t have asked for a better venue or team to celebrate our love – Shambala made our wedding unforgettable.

From the seamless service to the stunning venue, buffet was delicious and just everything went smoothly and exceeded our expectations. Bi & Jaegarr are so great at what they do, loved their service. The team went above and beyond to ensure our day was perfect. Highly recommend! ✨